Process, Analytics, Automation, AI

Fix the process.
Then let AI do the work.

Most AI projects disappoint because they automate a process that was already broken. We redesign how the work actually gets done, then apply analytics, automation and AI to make it dramatically more efficient.

Experience from

  • AWS Marketplace
  • Microsoft
  • Candela Medical
  • Big Four

The problem

Why the technology alone never worked

Processes running on spreadsheets

Critical work held together by manual handoffs, email threads and a file only one person understands.

AI without a roadmap

Experiments that never reach production, because nobody owns the workflow they were meant to fix.

Data everywhere, insight nowhere

You cannot see which steps cost the most, so you cannot tell what is actually worth automating.

The approach

Four disciplines, in the right order

Most firms sell you one of these. The value is in the sequence.

  1. 01

    Process

    We map how the work actually happens, not how the org chart says it should.

  2. 02

    Analytics

    We quantify where the time and money go, so effort lands where it pays.

  3. 03

    Automation

    The repetitive work stops being done by people.

  4. 04

    AI

    Applied where judgement or language is the bottleneck. Not everywhere.

Process first, then the technology. In that order the gains are real, and they compound.

Why us

We have run this work from the inside

AWS Marketplace

6 years building and scaling enterprise products.

Microsoft Cybersecurity

Enterprise security architecture from someone who's lived inside it.

FDA-Regulated AI

We've shipped AI inside a medical device company and know what that takes.

Operators, Not Consultants

We've done this work ourselves, not just advised others on it.

Engagements

How we work

Start small and prove it, or hand us the whole thing. Most clients begin with the diagnostic.

Process Diagnostic

We map how the work actually happens and quantify where the time and money go. You get a ranked list of what to fix.

Fixed scope

Redesign & Build

We redesign the workflow, then build the automation, analytics and AI that make it run.

Scoped per project

Fractional Leadership

Ongoing senior ownership, so the improvements keep compounding instead of decaying.

Ongoing, monthly

The team

Two operators, not a bench of juniors

You work with us directly, start to finish.

Alex Mendez

Alex Mendez

CEO & Co-Founder

LinkedIn
  • AWS Marketplace (6 years)
  • AI Strategy at Candela Medical
  • Background in fractional consulting
Kevin Tan

Kevin Tan

CTO & Co-Founder

LinkedIn
  • Microsoft Cybersecurity Professional Services
  • Big Four background
  • Enterprise security architecture

Tell us about a process that frustrates you.

We’ll tell you what it’s really costing and what we would do about it.

20 minutes, no pitch deck. Or email kevin@tmdigital.ai.